A family claims a wheelchair user was removed from a flight and blamed for holding up other passengers.
Danielle Snowball, 27, was flying to Mallorca along with her brother Gary Scholes, 40, and other members of their family for a long awaited trip abroad when she says the humiliating experience happened. The family had arranged special assistance for Gary, who requires the use of a wheelchair, when they booked their flight with Ryanair weeks ago, and said they had never had any issues before.
But Danielle claims when they arrived at the departure gate at Manchester Airport on Saturday (August 20), Gary was told they didn’t have an aisle seat and would be ‘unboarding’ him from the flight.